Shipping Policy
We sell digital products only. Delivery is instant — no physical shipment, ever.
- ⚡ Hearts delivered instantly after successful payment
- 📦 No physical goods — digital products only
- 🌍 Available worldwide (payment availability may vary)
- 📧 Delivery issues: deluluromance@gmail.com
Instant Digital Delivery
Everything sold on Delulu Romance is a digital product. There is nothing to ship. When you complete a purchase, your Hearts (in-app virtual currency) are credited to your account instantly — no waiting, no tracking numbers, no delivery windows.
Digital delivery is confirmed when the Hearts appear in your account balance. This typically happens within seconds of a successful payment. If your balance has not updated within 5 minutes, please contact us.
No Physical Goods
Delulu Romance does not sell, manufacture, store, or ship any physical products. We are a digital platform only. There are no addresses to ship to, no couriers, no customs, no delivery charges, and no packaging.
If you have received a physical item claiming to be from Delulu Romance, it did not come from us. Please contact us immediately at deluluromance@gmail.com.
Geographic Availability
Our digital products are available worldwide, subject to any restrictions imposed by our payment processor (Dodo Payments) or applicable local laws. We do not currently restrict access by geography, but payment processing availability may vary by country.
Prices displayed on the shop are in Indian Rupees (INR). Currency conversion (if shown) is for reference only. Your card issuer determines the final amount charged in your local currency.
Failed Delivery
If your payment was successful but Hearts were not delivered to your account, this is a technical error on our end and we will fix it without question.
To report a failed delivery: email deluluromance@gmail.com with the subject line 'Hearts Not Received', your account email address, and your payment receipt. We respond within 24–48 hours and resolve delivery failures promptly.
Purchase Records
Dodo Payments (our payment processor) will send you a receipt email confirming your purchase. Keep this as your record. If you need a duplicate receipt, contact Dodo Payments directly or contact us and we will assist.
Purchase history is also visible in your account settings on the Platform.
Related policies
Delulu Romance · deluluromance@gmail.com · Digital delivery, worldwide 💜